~ A Rental Facility for Gatherings/Meetings

RESERVATION PROCEDURES

A tentative reservation will be made at the time of initial contact. This reservation date will be tentatively held for fourteen (14) days. The park will forward you a Rental Agreement and Rental Guidelines. Please sign the agreement and return it with payment in full by the agreed deadline. If your initial contact is not made within (14) days prior to the event, then payment in full is due on the initial contact date. Payments may be made in cash, check, or money order. Please make checks payable to the Treasurer of Virginia and send the check to Southwest Virginia Museum, P.O. Box 742, Big Stone Gap, VA 24219.

SIZE OF FACILITY

The Victorian Parlor can seat up to thirty (30) people with tables and chairs. The room can hold up to fifty (50) people with a head table and chairs. If the basement hallway is also rented, the available space will hold up to seventy-five (75) people with a head table and no chairs.

CANCELLATIONS

Full refunds will be given if the event is canceled sixty (60) days prior to the scheduled date. There will be no refunds after that time. It is to your advantage to rent the facility as far in advance as possible.

RESCHEDULING EVENTS

An event may be rescheduled, based on the availability of the facility, set to two (2) weeks prior to the original reservation date. Rescheduling of events is limited to one time only.

BOOKING THE FACILITY

The Victorian Parlor is booked in blocks of 4 hours. Deliveries, arrivals, set-up, clean up, pick-ups and departures must be considered in your planning time. Prior arrangements need to be made if you need to leave items until the next day.

EVENT COMPLETION AND CLEAN UP

Events must be completely over and the clean up completed by the end of your rental period. It is the responsibility of the renter to allow enough time to clean up after the event. Any function that exceeds the scheduled time will be charged an additional fee.